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APP
4-14, Grievance and Appeal Procedures
Provides
an overview of the grievance process for non-Senate academic
employees, general provisions of the process, and step by
step procedures for filing an informal or formal grievance.
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NON-SENATE
TITLES
I.
Policy
This
policy provides non-Senate academic appointees the opportunity
to present grievances. The use of this policy shall not be discouraged
by the University by any means, either direct or indirect.
The
campus procedures as set out in the Academic Personnel Procedures
(APP) Section 4-14 are intended to complement and supplement the
University policy in the Academic Personnel Manual (APM) Section
140, Non-Senate Academic Appointees/Grievances. This section,
APP-4-14, must always be used with APM 140.
II.
Scope and Definition
A grievance is defined as:
A.
A complaint/appeal by a non-Senate academic appointee that a
specific administrative act was arbitrary or capricious and
adversely affects the appointee's existing terms or conditions
of employment; or
B.
A claim by a non-Senate academic appointee of a violation of a
provision of applicable University rules, regulations or Academic
Personnel policies which adversely affects the appointee's existing
terms or conditions of employment.
An academic appointee is defined as:
an
individual employed under any of the established academic positions
and title codes listed in the Academic Personnel Manual or contained
in the Academic Salary Scales, or otherwise approved by the Office
of the President.
III.
Eligibility
This
policy applies to all academic appointees who are not members
of the Academic Senate, and who are not covered by a Memorandum
of Understanding. Lecturers and student academic appointees in
Associate, Teaching Assistant, Reader and Tutor titles ahould
refer to grievance policies in their applicable
MOUs.
This
policy does not apply to Postdoctoral Scholars who are covered
by a separate grievance policy (see
APM 390-40).
Non-Senate
faculty members (e.g. Clinical faculty, Adjunct faculty, Visiting
titles in the Professor series) are covered by the Standing Order
of the Regents 103.9. In an early termination case, the non-Senate
faculty member is entitled to elect either the procedures described
in this policy or the procedures described by Bylaws
334-337 of the Irvine Division of the Academic Senate. In
selecting one of these two options, the appointee waives the right
to use the other for a review of the same grievance.
Note:
Housestaff and Interns are not eligible to use this procedure
because alternative procedures have been developed for their use:
the Evaluation Review and Appeal Procedures for Residents Appointed
and Paid through the University of California School of Medicine.
The Housestaff
Residency Coordinator should be contacted regarding these
procedures.
IV. Grievance Liaison
The
Chancellor has designated the Office of Academic Personnel as
the grievance liaison for this policy. Normally, the Assistant
Vice Chancellor for Academic Personnel will serve as the grievance
liaison. The Associate Executive Vice Chancellor will normally
be designated by the Executive Vice Chancellor to act on his behalf
and render the final decision for a grievance appealed to Step
III.
V.
Filing Deadlines
A. A formal grievance (Step II) must be filed in writing
with the grievance liaison within thirty (30) calendar days
from the date on which the appointee knew, or could reasonably
be expected to know, of the event or act which gave rise to
the grievance, or within thirty (30) calendar days after the
date of separation, whichever is earlier.
B.
A formal grievance appeal (Step III) must be filed in writing
with the grievance liaison within fifteen (15) calendar days
from the date on which the Step II response is issued.
C.
Filing deadlines shall apply unless a written extension has been
granted by the grievance liaison. Either party may submit a written
request for an extension to a filing deadline. It is the responsibility
of the grievant to file a Step II formal grievance or a Step III
formal grievance appeal by the filing deadline or to file a written
request for an extension before the filing deadline.
VI. Step I - Informal Grievance Resolution
A.
Step I of the grievance process is an attempt at informal resolution.
Every effort should be made to resolve grievances through informal
discussions between individuals and the supervisor/department
chair/dean/director (hereafter referred to as a "Responsible
Administrator") whose action is being grieved. Attempts
at informal resolution do not extend the time limits for filing
a grievance unless a written extension is granted by the grievance
liaison.
B.
A grievant may ask the grievance liaison to assist in resolving
the grievance if informal resolution with the immediate supervisor
or responsible administrator has been unsuccessful.
C.
A grievant may also request that the grievance liaison arrange
to have the campus Mediation Services assist in resolving the
grievance. Both parties must agree to this resolution process.
D.
When a grievance alleges sexual harassment, the grievant may
elect to substitute for Step I the informal resolution procedure
"Procedures for Early Resolution," provided
in the Guidelines For Sexual Complaint Resolution (Section
700-17, D.3). If a grievant selects this mechanism and the
complaint is not resolved to the grievant's satisfaction, he
or she may file a Step II formal grievance in writing with the
Grievance Liaison within fifteen (15) calendar days from the
date a decision is issued or within forty-five (45) calendar
days from the date the grievant filed the sexual harassment
complaint, whichever is earlier.
VII. Step II - Formal Grievance Review
A.
A grievance that is not resolved to the satisfaction of the
grievant at Step I may be presented by the grievant for formal
review (Step II). The request for formal Step II grievance review
must be filed in writing with the grievance liaison no later
than the expiration of the thirty (30) calendar day period specified
in section V above, even if the informal review has not been
completed, unless a written exception is granted by the grievance
liaison. Attempts at informal resolution may continue after
a formal grievance has been filed, but are not required.
B.
The formal written grievance should be filed using AP Form UCI-AP
140-A and must include the following information:
1.
Identify the specific administrative act(s) to be reviewed;
2.
The name(s) of the person(s) alleged to have carried out the
administrative act(s) and the date(s) the alleged act(s) occurred;
3.
Specify in what regard, if any, the administrative act(s)
were arbitrary or capricious;
4.
If the grievant alleges a violation of University rules, regulations
or Academic Personnel policy occurred, list the section(s)
and specific provision(s) alleged to have been violated and
how they were violated;
5.
Provide date(s) of attempts at informal resolution and identity
of persons contacted;
6.
State how the alleged act(s) and/or violation(s) adversely
affected the grievant's then existing terms and conditions
of appointment;
7.
Specify the remedy requested.
C.
Upon receipt of the formal written grievance, the grievance liaison
shall complete an initial review of the grievance and determine
whether the grievance is complete, timely, within the jurisdiction
of APM 140, and contains sufficient facts which support the allegations
made in the grievance.
Within
ten (10) calendar days, the grievance liaison shall notify the
grievant in writing of the acceptance of the grievance. If the
grievance is not accepted, the reasons shall be specified as
follows:
1.
If the grievance liaison determines that the grievance is
incomplete or factually insufficient, the grievant will have
ten (10) calendar days from the date of the written notice
to provide information to make the grievance complete. He/she
may include additional facts. If the grievant fails to make
the grievance complete or provide sufficient facts, the grievance
will be dismissed.
2.
If the grievance liaison determines the grievance is untimely
or outside the jurisdiction of APM 140, the grievance will
be dismissed.
3.
If the grievant raises multiple issues, the grievance liaison
will make a determination described above with regard to each
issue. The grievance liaison may accept some issues and dismiss
others pursuant to this review process.
4.
If all or part of the grievance is dismissed at this stage,
the grievance liaison will provide the grievant with written
explanation of the basis for dismissal.
D.
When a formal written grievance is accepted, as part of the
fact finding process, the grievance liaison shall forward the
grievance and any supportive materials to the appropriate supervisor
for comment and any supporting documentation s/he may wish to
provide.
Once
the supervisor's response is received by the grievance liaison,
the grievance and the supervisor's response will be forwarded
to the Responsible Administrator for review and written decision.
Generally, the Responsible Administrator will be the department
or unit head. However, if the department or unit head took the
action which is being grieved, the grievance liaison may exercise
discretion and designate another individual to be the Responsible
Administrator as the Step II reviewer.
E. The Step II reviewer and the grievant will be notified
of the date the Step II response is due.
F.
If a grievance raises allegations of discrimination, harassment
or retaliation in violation with APM
- 035, the grievance liaison shall forward a copy of the
grievance to the appropriate campus compliance office for review.
The results of any related grievances or investigations shall
be provided to the grievance liaison. At the discretion of the
grievance liaison, information regarding related grievances
or investigations may be forwarded to the Step II reviewer for
consideration in making a decision.
G.
The Step II reviewer shall review the grievance and, if appropriate,
shall investigate and/or meet with the parties. Within thirty
(30) calendar days from the date of receipt of the formal grievance,
the Step II reviewer shall send a written response to the grievance
liaison who will then transmit it to the grievant. The response
will include a statement that the grievance is denied or upheld
in whole or in part and that the grievant has the right to appeal
the decision to Step III of the grievance process.
VIII.
Step III - Formal Grievance Appeal
A
grievance not resolved to the satisfaction of the grievant at
Step II, may be appealed for resolution in writing to Step III
with the grievance liaison within fifteen (15) calendar days from
the date on which the Step II response was issued.
The
Step III appeal must set forth the unresolved issue(s) and the
remedy issued. Except by written mutual agreement of the parties,
no issues shall be introduced in the appeal that were not included
in the original grievance.
All
formal grievance appeals will be subject to the Step III-A administrative
consideration (use Form UCI-AP
140-B), unless there is a written request for Step III-B hearing
consideration (use Form UCI-AP
140-C) and the issues appealed are subject to Step III-B hearing
consideration.
A.
Step III-A Administrative Consideration
1.
Except when otherwise eligible for hearing consideration,
within seven (7) calendar days from receipt of a formal grievance,
appeal, the grievance liaison shall forward the appeal, the
Step II formal grievance and decision to the Associate Executive
Vice Chancellor for review and written decision. The appeal
must specify the unresolved issue(s) and the remedy requested.
2.
Based on the record, the Associate Executive Vice Chancellor
shall determine whether the Step II formal grievance was properly
reviewed and whether the decision made at Step II shall be
upheld, rejected or modified.
3.
The Associate Executive Vice Chancellor shall provide a final
written decision to the grievant within thirty (30) calendar
days following receipt of the formal grievance appeal. The written
decision shall include the reasons if the decision of Step II
reviewer is rejected or modified in whole or in part and a statement
that the decision is final.
B.
Step III-B Hearing Consideration
Only
the following issues may be appealed for a Step III-B hearing
consideration:
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Non-reappointment
(see APM
137-30-c);
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Layoff
or involuntary reduction in time (see APM-145);
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Corrective
action: written censure, suspension, reduction in salary,
or demotion (see APM-150);
-
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Allegations
of discrimination in violation of APM
- 035 involving non-reappointment, layoff, involuntary
reduction in time, corrective action, or dismissal;
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Allegations
that procedures in a personnel review were not in consonance
with the applicable rules and requirements of the University
and/or that the challenged decision was reached on the basis
of impermissible criteria, including (but not limited to)
race, sex, or political conviction.
C.
Within seven (7) calendar days from receipt of a written request
for hearing consideration, the grievance liaison shall determine
whether the grievant has identified an issue eligible to be
appealed for hearing consideration. (insert web ref to form)
If
the grievance liaison determines that the appeal does not qualify
for hearing consideration, the grievance liaison shall notify
the grievant and submit the appeal for determination under Step
III-A, administrative consideration.
When
an appeal is eligible for hearing consideration, the grievance
liaison shall coordinate a hearing consistent with the procedures
outlined in section IX.
IX.
Conduct of the Hearing
The
grievant may elect to have the grievance heard by a University
Hearing Officer or a non-University Hearing Officer. Election
by the grievant shall be writing and shall be final.
A.
Selection of a University Hearing Officer
1.
The grievance liaison shall appoint the University Hearing
Officer.
2.
The grievance liaison shall maintain a current list of academic
appointees who have agreed to serve as Hearing Officers.
3.
If the grievant selects a non-University hearing officer,
the grievance liaison will contact JAMs and follow its procedure
to select the hearing officer.
4.
Whenever possible, within forty-five (45) calendar days from
the receipt of the election, of a hearing officer shall be
selected. Within sixty (60) days thereafter, a hearing date
shall be scheduled. The hearing officer shall coordinate the
hearing process through the grievance liaison.
B.
Conduct of the Hearing
1.
The hearing officer shall convene a hearing in which each
party shall have the opportunity to present evidence, cross-examine
witnesses, and submit rebuttal evidence. The evidence may
be oral or in documentary form. Issues regarding the admissibility
and weight of the evidence shall be decided by the hearing
officer. The hearing officer shall not have the authority
to issue subpoenas. The hearing officer shall handle all procedural
issues which arise before and during the hearing.
2.
At least ten (10) calendar days prior to the hearing, each
party shall provide the other with copies of materials to
be introduced at the hearing and names of witnesses who will
testify on the party's behalf in its case. This information
will be sent to the grievance liaison for distribution.
3.
In cases alleging a violation of the Term Appointment procedures
(APM 137-30c), Layoff or Involuntary Reduction in Time (APM
145) or Corrective Action or Dismissal (APM150), the University's
representative shall proceed first in presenting the University's
case at the hearing. In all other cases, the grievant shall
proceed first in presenting his or her case at the hearing.
4.
The hearing shall be closed and deemed confidential unless
the grievant and the Associate Executive Vice Chancellor agree
in writing to the presence of additional persons. In the absence
of such an agreement, the hearing shall be closed to all persons
other than the principal parties to the grievance (i.e., the
supervisor, department or unit head, the supervisor's, department
or unit head's representative, the grievant, the grievant's
representative, and the grievance liaison.)
5.
In a closed hearing, all materials, reports and other evidence
introduced into the hearing and recorded by tape, stenographic
services, or by other means shall be considered confidential
to the extent allowed by law and University policy.
6.
The provisions of APM 160-20-d(2) pertaining to the Academic
Senate Committee on Privilege and Tenure, regarding access
to records and evaluation of academic qualifications or professional
competence, apply to hearings conducted under this policy.
7.
An audio recording will be made by the University unless the
parties agree in advance to share the costs of making a stenographic
record. The grievant shall be permitted to arrange for a stenographic
recording at the grievant's expense if the University does not
agree to share the cost. The parties will be made aware that
an audio recording is being made, who will have the custody
of the recording, and how many copies may be obtained.
C.
Hearing Officer's Authority
1.
Within thirty (30) calendar days of the hearing, the hearing
officer shall provide the parties in the case and the Associate
Executive Vice Chancellor with a written statement of findings
and recommendation(s).
In
cases alleging a violation of APM 145 or 150, the hearing
officer shall determine whether the University has established
by a preponderance of evidence that it had good cause to take
such an action.
In
cases alleging a violation of APM 137-30-c, the hearing officer
shall determine whether the University has established by
a preponderance of evidence that it met the standard set forth
in APM 137-30-c.
In
all other cases, the hearing officer shall determine whether
the grievant has established that (1) a specific administrative
act was arbitrary or capricious (see APM 140-4-b) and adversely
the appointee's then existing terms and conditions of appointment;
and/or (2) a violation of applicable University rules, regulations,
or Academic Personnel policies occurred which adversely affected
the appointee's then-existing terms or conditions of appointment.
The
hearing officer shall make findings of fact based upon the
evidence presented at the hearing. The hearing officer shall
not recommend adding to, deleting from, or otherwise modifying
the provisions of University rules, regulations, or Academic
Personnel policies.
2.
No evidence other than that presented at the hearing shall
be considered by the hearing officer or have weight, except
that notice may be taken of any facts that are commonly known
and accepted by the parties.
The
hearing officer shall not substitute his or her judgment for
the academic judgment of a peer review committee or administrative
officer, nor shall she or he be empowered to evaluate the
academic qualifications or competence of academic appointees.
3.
The Associate Executive Vice Chancellor shall review the hearing
officer's findings and recommendation(s) and issue a final
decision within thirty (30) calendar days. If the hearing
officer's recommendation(s) is rejected or modified, the Associate
Executive Vice Chancellor shall issue the grievant a statement
of reasons. If a decision is based on facts different from
those found by the hearing officer, those findings must be
based on materials in the record.
There
shall be no cost to the grievant for a University hearing officer.
For
a non-University hearing office, the hearing officer's fees
shall be borne equally by the University and the grievant if
the Associate Executive Vice Chancellor accepts the hearing
officer's recommendation(s). The fee shall be borne entirely
by the University if the Associate Executive Vice Chancellor
rejects or modifies the recommendation(s) of the non-University
hearing officer.
X.
General Provisions
Representation
Grievants
may represent themselves or be represented by another person at
any stage of the process. The University shall be represented
as the Associate Executive Vice Chancellor deems appropriate.
The University may be provided with representation by the Office
of the General Counsel.
Time
Limits
Either
party may request an extension prior to the expiration of a time
limit.
If
the grievant fails to meet a deadline, the grievance will be considered
resolved on the basis of the last University response.
If
the University fails to meet a deadline, the grievant may move
the grievance to the next step in the process.
Time
limits which expire on days which are not business days shall
be automatically extended to the next University business day.
Pay
Status
The
grievant and the grievant's representative, if employed by the
University, shall be granted leave with pay based on their regular
pay status to attend hearings and meetings convened by the University
.
Time
spent by the grievant or the grievant's representative in investigation
and preparation of a grievance shall not be on pay status.
Time
spent by University employee-witnesses in meetings and hearings
convened by the University shall be taken as leave with pay based
on their regular pay status.
Remedy
If
the grievance is sustained in whole or in part, the remedy shall
not exceed restoring to the grievant the pay, benefits, or rights
lost either as a result of the violation of University rules,
regulations or Academic Personnel policies, or as a result of
an arbitrary or capricious administrative action, less any income
earned from any other employment.
If
the hearing officer's finds and recommendation(s) include a remedy
for back pay, the amount of the back pay shall be determined by
the administration. Disputes over the amount of the back pay may
be referred back to the hearing officer for a separate recommendation.
Any claim of back pay by a grievant must be supported by appropriate
documentation.
Payment
of attorney's fees shall not be part of the remedy.
Unless
specifically authorized by the grievance liaison, compensation
shall not be paid for any period that is a result of extension(s)
of time requested on behalf of the grievant.
Consolidation
of Grievances
The
grievance liaison may decide whether grievances will be consolidated.
The following may be consolidated in one review:
Grievances
of two or more academic appointees, where the grievances are related
and consolidation is appropriate under the circumstances;
Two
or more grievances filed by the same grievant which are based
on the same incident, issues, or act;
Two
or more grievances filed by the same grievant which are based
on the same pattern of conduct.
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Steps
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Timing
of Steps in
Grievance Procedure
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STEP
I - Informal Review
Attempt
to resolve grievance informally through discussion between
grievant and administrator whose action is being grieved.
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Within
30 calendar days of action being grieved
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STEP
II - Formal Review
Attempt
to resolve grievance formally by filing written complaint
and requesting review.
Results
in written decision by dean or comparable authority.
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Complaint
filed within 30 calendar days of action being grieved.
Within
30 calendar days of receipt of grievance
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STEP
IIIa - Administrative Consideration
Grievant
files written appeal for administrative consideration.
Results
in final decision
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Within
15 calendar days of the date of Step II decision
Within
30 calendar days following receipt of appeal to Step IIIa.
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STEP
IIIb - Hearing
Grievant
files written appeal for hearing consideration
Hearing
Report
of hearing officer or hearing committee
Final
decision by Executive Vice Chancellor or designee
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Within
15 calendar days of the date of Step II decision
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Within
30 days of close of hearing
Within
30 calendar days of receipt of hearing report
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References
- University Policy
APM
140, Non-Senate Academic Appointees/Grievances
APM
190, Appendix A,Whistle Blowing Policy
UCI Procedures Manual 700-06
UCI Policy & Procedures on Sexual Harassment and Complaint
Resolution (Section
700-17)
Forms:
The
following forms, which may be used for filing an academic personnel
grievance, are available for downloading. Hard copies of the
forms are available in department offices or may be requested
from Academic Personnel.
UCI-AP 140-A,
Request for Formal Review
UCI-AP 140-B,
Administrative Consideration
UCI-AP 140-C,
Hearing Consideration
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